Consumer Redressal

amount of RS 120 deducted by Reliance Communication. i made more than 20 complaints for continuous deduction of amount in my account from 26th December 2013 to 21st January 2014 and all customer representative and executive never took the complaints seriously. some them said they filed complaints, some said Ur complaints has been passed to technical department, some say its processing. but till now my problems where not solved. n now i m not able to customer care for complaints. on 18th jan 2013 Rs22 was deducted and on 19th Rs95 was deducted. I made complaints regarding all deductions even their executive on 19th JAN 2014 said that Ur complaint had been passed to technical team and will be resolved soon.. n till date no refunds,neither my problem is solved regarding deduction. they keep making excuse that system is updating or their is some issue with our system so couldn\'t check Ur details so contact later. and even after 20 days i haven\'t got any details of account neither refunds.