Consumer Redressal

Hi Iam Narendar. My Sundirect Smart card # is 4104 7225 903 and the Set-up box # H08200016624. Iam subscribed for basic telugu channel plan. Iam not getting the channels, the Error message for all the channels which iam not getting is \"E48-32 No Signal\". The problem started from 17/nov/2012, Since then i have been contacting Customer Care on 04039407575 with \"No proper Response\". The Tele Callers provided me with a case number 1-7028977864 on 18 Nov 2012, however whenever i called Customer care and provided the case # the callers says that there is no case lodged against my Smart Card number which is highly unacceptable. Iam calling on a daily basis to know the status and the guys on the call says the same problem. Iam complaining this issue with a high disappointment since the guys in customer care are not responding properly. On 22 Nov 2012, two guys came from Sri Sai Akshar Agencies who said that there is the problem with set top box. They asked 300 rs to repair the box. We paid 1