Consumer Redressal

Hi On jan 2014 we have appointed Agrawal packer &movement Satna to deliver few house hold stuff to Mumbai . They had committed that the stuff will reach the destination by jan 17 2014. Till date we haven\'t received the stuff .We called them few times they said that truck is broken in nasik & will reach to your destination on 18th . We called up Them again . But this time they didn\'t picked up the call. Called again with different no. They picked up and said that stuffs are still in nasik. Truck is still broken. I asked them to give the status of arrival of my household good. I asked them to clearly tell me when I am going to receive the stuff. They said will call in 20 min. They didn\'t buzz me at all & now not picking up my call. I am Waiting for my stuff more than the committed time. Have little girl & most of the stuff belongs to her . They have already taken the money in advance.Pls help. The bill no is 107, truck no MP 20 GA 6883 ST no AXUPS7554CST001