Consumer Redressal

Dear Sir, On 17/01/2014 Bluedart had delivered the Akash Tablet at my residence address(N G Royal Park, Plot C2 CHS, Bldg 1/C/803,Opp Nitco Tiles, Kanjurmarg EAST,Mumbai 400042) After the box was opened the Tablet Screen was found to be broken. Following are the details as mentioned by your customer support executive and required for new delivery. Invoice # AMBD01150033 Bluedart Waybill # 59193892612. My Name # KAPIL N MORE MOB # 9029003180 & 9819830479 I had called up there customer care they said refund shall not be provided only replacement shall be done. But the courier charges for sending the defect product to Amritsar I only need to pay. This is injustice, if I need my refund what shall I do now Regards Kapil More