Airline
Active
Complaint #4051 — Arun
Filed: 14 Jan 2014 ·
Address: Hyderabad
I booked a ticket in IndiGo Airlines Booking Reference No U3VLSV. Paid through Net Banking. The amount was debited to my bank account but the ticket has not been issued. Got an indifferent and unprofessional response from the call centre person (Fazal) who refused to issue the ticket despite receiving payment from me nor was he willing to escalate to a superior. I have had problems with IndiGo booking in the past and find it surprising and in contrast to their other services.