Consumer Redressal

SIR, ON JULY,2013 I SUBSCRIBED FOR THE TIMES OF INDIA CREST EDITION WITH A CHEQUE OF RS. 149/ FOR 26 ISSUES OF THAT PUBLICATION. MY ORDER NUMBER IS TCR/ 000251.MY GIVEN CHEQUE (NO.997927) WAS DEBITED ON 4/7/2013. BUT I SAW THE CREST EDITION OF THE TIMES OF INDIA WAS DECLARED AS DISCONTINUED SINCE SECOND WEEK OF JULY OF LAST YEAR. NO CUPONS FOR MY SUBSCRIPTION WERE SENT. I CONTACTED THEM AND SUBMITTED APPLICATION TO GET BACK SUBSCRIBED MONEY AT THE TIMES OF INDIA’S OFFICE NEAR DHARMATALA TWICE(ON 14/9/2013 AND 19/ 9/2013).I REPEATEDLY TRY TO CONTACT THEM ON THE HELPLINE-03339898090 BUT IN VAIN. BEING HARASSED AND LOSING A LOT OF MONEY AS MOBILE PHONE CHARGE ON CALLING THROUGH HELPLINE, I HAVE DECIDED TO KNOCK AT THE DOOR OF CONSUMER FORUM FOR A REMEDY OF ABOVE MENTIONED CASE. PLEASE HELP ME.