Consumer Redressal

I have done my Btech from Bengal Institute of Teshnology and Management,Santiniketan(an Institution under Camellia Group).During Admission they took a refundable amount of Rs.5000 which was supposed to be refunded on completion of the degree.Along with that an amount of Rs.3000(which is also refundable) was charged for Book Bank Deposit later when classes started.Hence together I will be receiving Rs.8000 from the institution which I was supposed to get on 2010 i.e the year of my degree completion.I have the clearence certificate xerox copy with me. Now as per college I have submitted the Clearece certificate/No Objection certificate,also visited the college 2 times,but still they are not giving me a positive feedback on refunding the aforesaid amount.I have also talked with the Camellia Group Office at Trust House,Kolkata and they are saying that they have not received any request from college,hence cant help me.I am stuck now and require Consumer Forum Help for the same.