Consumer Redressal

Hi, Few months back I had closed my LIC policy and asked for Matured Amount to be transferred to my ICICI Bank account. While filling up my NEFT Form, I had filled incorrect Account Number but IFSC code was correct even though it got transferred to some dormant account. I had requested both LIC of India & ICICI Bank to correct the mistake and transfer it to my correct account. LIC Of India helped me with request letter asking ICICI bank to revert the transaction along with Transaction number. But ICICI Bank is saying that they cannot do anything in this matter as they require consent letter from the Dormant Account Holder. They also said that they tried to reach the Dormant Account Holder but they are not able to. Please help me in solving this issue. Thanks & Regards, Sumedh Awati