Consumer Redressal

To brief you on the history of this matter, I had apprised Landlord about increased leakage from the roof, on the phone call on 01st Jan 2014 and the Landlord had promised to look into it at the earliest. Even after 4 days passed by Sunday, 05 Jan 2014 and no action is taken resulting into the problem deteriorating to worst. Now, there is leakage started from several points in the kitchen which is causing huge inconvenience to us in using the property. Owing to this, it has become very difficult to cook in the kitchen as the dirty contaminated water is dropping on the food and gas stove and we have to place containers below to hold water. Also, there are cracks developed on the roof and wall which may qualify as structural damage In addition to this, after noticing that the leakage has increased dramatically on Sunday 05 Jan 2014, we were trying to reach Landlord constantly, but did not bother to attend our call. Landlord did it once and instead of hearing us.