Consumer Redressal

Dear Sir/Madam/Forum, My complaint is against the Samsung Galaxy Tab-3 which I bought on 05th of Aug 2013. The present status is that it is lying “Under Repair in one of the service centre of Samsung since 17th Dec, 2013. Following are the issues I am facing with the device: 1. Very Slow & unresponsive performance of the device in all the activities like calling, sending SMS, reading mail etc. 2. No multi-tasking possible at all- Device cannot handle many activities at all To call it even a “Smart Phone” would be travesty of digital age. This phone hangs, it is very slow and not at all suitable for us. Its internet works like it is running on dial-up connection even when other devices on same Wi-Fi connection are working fine. It takes approximately 30 to sec- 1 min higher for me to call somebody from this tab. I don’t know whether it is the problem with this particular piece or the product line itself. What I know is that it doesn’t work at all.