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Complaint #394 — Iqbal Singh Sawhney

Filed: 23 Nov 2012  ·  Address: 646 Vijay Park Extn, Lane # 13. Dehradun
I\'d like to bring to your notice that I am an unhappy customer of Manza Aura bought on 12th July \'12. This car has shattered my trust in 4 months that I developed in past 6 years on my Indica. After the 1st service I noticed that the Front Right Tyre has lost a lot of Rubber. The Service Center told alignment is lost and has eaten the Tyre in just 5000 kms, they aligned and wanted to review in a week again. I paid for alignment and on repetition of this review found it was still not properly aligned. The Tyre had worn out in running.I reported the issue and requested to replace. They now agreed for a new Tyre but on payment of Rs.3000 as 60% share of the cost of new Tyre. I need to know why should I pay for something when I am not at fault and that too for a new car when the problem was reported in 2 months of purchase. I complained under complaint numbers - 1-7325024463 and 191-17540638273. The Car is now with dealer as I denied to accept the car back on payment for not my fault.

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