Consumer Redressal

Phone:09431171611 Sir, I booked JetLite S24842 flight from Kolkata to Coimbatore on 17th November at 3:55 PM,Airline PNR-BEUNVI.When I reached check-in counter to get the boarding pass,the staff closed the counter and they didnot provided me the Boarding pass.I asked them again & again to provide the same but they refused.When I tried talking to the Airport Officials,they didnot responded me properly and said to take the other flight by paying the full amount,which was of high price.As mentioned,I can check-in 40 minutes before the departure of the flight and I was there on time.Scheduled Departure was 3:55PM & I was at the counter at 3:00PM.According to the rules,I was on the counter 55 minutes before the departure of the flight and they should provide me the Boarding pass.They wasted my time and during this,the flight took-off and I was left with no option rather than taking the other flight.You are requested to look into the matter & allow the compensation. Regards Shailja Raj