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Complaint #3899 — Ashok Singh

Filed: 4 Jan 2014  ·  Address: B-904, Harbor View, Sector-19 A, Nerul , Navi Mumbai-400704
Booked Honda DIO DLX- White Color thru -Bhavna Auto Wheel B. no. 564 Nerul, N. Mumbai on 13th October, 2013. Paid full amount vide receipt no. 1342 and 1867 and was committed delivery on 20th December, 2013. On 25th Dec. visited, I was told that there is no production of Dio Model currently and was suggested to change They told -they are not getting supply from Honda and they cannot commit date of delivery. I requested for written for record, which they agreed to write on white paper with round seal, which I refused.I requested to share the e-mail id of Honda’s customer care, which they failed to provide. I would like to inform you that in our locality, there are 4-5 shops of two wheelers who are selling Honda 2 wheelers and giving delivery within same day. We are surprised to know that how unauthorized dealers are giving delivery within same day but an authorized dealer is unable to deliver even after almost 80 days! (email also sent in details)

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