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Complaint #3857 — Radhika Arora

Filed: 2 Jan 2014  ·  Address:
I got a Tata Indicom Wi-Max connection on 3rd June 2010 by paying an annual fee of Rs 14560/- via HDFC check #000000686525 The connection was installed on May 2010 but frequent drops in connectivity and connection problems (5 complains in one week) led me to request for disconnection. They disconnected the plan on 3rd July and took away the equipment. Despite repeated complaints and letters, they have refused to return my full year amount till date. I raised a complaint on www.consumerforum.com but never got a response. I have written a letter to Mr. Rahul Khullar (Head, TRAI) in April 2013 and have not received any feedback or response. I am writing to you as a last resort. Please resolve the issue at the earliest.

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