Consumer Redressal

This complaint is against Sony authorized service centre (Aarashya Enterprises) located at Mhatre Pul, Pune. I had submitted my phone under warranty for repair on 21st Nov and there has been unprecedented delay in repair. The representative keep on saying the phone will be ready tomorrow, but that day has not come yet. The phone has been with me only for 25 days whereas it has been with the service centre for more than 40 days!!!. The service centre is also denying the a replacement phone. This has caused a great inconvenience and undue stress.