Consumer Redressal

I am complaining regarding the purchased KORYO 1.5 ton split type air conditioner from Big Baazar, Aditya Mall , indirapuram Ghaziabad on 27-05-2012. On 15-09-2012 its Voltage stabilizer stopped working. This faulty stabilizer could have caused the problems with our electric circuit. So, Contacted the Big Bazaar on 16-09-2012 and handed over the defective voltage stabilizer. I was given Complaint No. 42234. They ensured me that same will be repaired within 4-5 days. I personally visited around six times till date but all in vain. I contacted in charge of Electronics department Mr. Inder Sen on phone No:-9871787975 who ensured me that repaired stabilizer will be delivered very soon. After waiting for a long period (Upto 21-10-2012) I approached again but he misbehaved with me on phone and ordered me to collect the defective stabilizer and contact KORYO service centre in Delhi (Vikas Marg). Personally contacted KORYO service centre on phone no;-9311629195 and requested them to make arrangement for delivery of repaired / replacement of voltage stabilizer. I would appreciate if you could solve my problem. I look forward to your reply. Ravinder Sathoo Phone No:-9811365366