Consumer Redressal

I have take 3G connection from Tata DoCoMo vide connection No. 9039002168, Account No. 947670917, started on 23/Oct/13. The plan was 5GB unlimited plan and I paid Rs. 1000 as 2 months advance rental. The connection was used for 6-7 days within the zone only. I got a furious bill from the agency for Rs. 1760 even though I have not used the connection in roaming. I have written complaint to listen@tatadocomo.com and asked for details of data usage in roaming. I have recd many calls with assurance that the details are being send but it is not provided till date. Also my connection is barred since 16/Nov/13. With assurance by the agency that they will restore the connection, I have also not taken any connection. I have lost heavily as I am unable to access the internet for which I took this connection. I request you to kindly intervene in this and arrange for immediate restoration of connection and suitable compensation for the losses incurred by me in the disconnected period.