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Complaint #376 — Iqbal Singh Sawhney

Filed: 13 Nov 2012  ·  Address: 646 Vijay Park Extension, Lane # 13, Dehradun. Uttarakhand - 248001
I had bought a Tata Manza Aura (Diesel) from Oberoi Motors, Dehradun on July 11th, 2012. I got my first service done at the Authorised Service centre fo the same dealership at the stipulated time. In a few weeks, I saw that under normal running conditions, the right front tyre has worn out and the others are in perfect condition. When reported to the Service station, they stated Wheel alignment issue and shall be fixed by them. I made the payment for alignment of my car which was 3 months old. I requested for a proper resolution and fixing it with a new tyre as it was not my fault. This time they did the alignment again and found the previous alignment was not fine and had to flip tyres.The replacement was denied at the Service Station by their Manager and has still not been done. The balancing issue is wearing out the other tyres even faster now and is a cause of my frustration. I need to get this fixed as I feel cheated on the buying of the car and/or the improper servicing .

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