Consumer Redressal

Dear Sir/Mam I am prepaid user of Idea cellular.On 09/11/12 i had activated GPRS20/day service.the i deactivated on 10/11/12.but my balance deduction is continued.I conveyed the message to customer care representative of idea on 10/11/12 also on 11/11/12.they responded that service has been deactivated.still my balance deduction remain continued.Again i contacted the representative on 13/11/12.this time representative replied that service has not been deactivated and deduction will be continued till the time service not will be deactivated by them. I am worried when they will deactivate the service. I need your help in this matter. Regards Anish Chandra