Consumer Redressal

Respected Sir, My name is Gaurav Burman I applied for MBA admission in Guru Correspondence College which is located at Bentinck Street in 29 sep 2013.i submitted the fees which was 14000 but i did not get any books & other document.I am waiting for 3 months for the document & books.but no response came from the institute so i called to the concerned person and they give me several dates.Sir this amount of money is very important to me please help me sir.