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Complaint #3731 — Srivathsa S

Filed: 25 Dec 2013  ·  Address: #160/A, 6th Main, 5th Cross, Bapujinagar, Mysore Road
Hi, I had my number 9886508785 in vodafone network. Recently i got my number ported to Airtel. I asked for a CUG plan, they told initially we cant directly move you to CUG, so first we will activate to myplan and then in another 2 days, you can change to CUG. After a week when i contacted them, they told once you are moved to MyPlan, your number cannot be moved to any other plan!!! I got a whopping Rs.575 as first month bill..! I paid it and asked them to convert my number back to Prepaid. They said it cant be done for 3 months. I threatened them saying I will raise a complaint in consumer court if they dont do it. For which they agreed to do it, and now my number is in prepaid. But problem continues... I am unable to recharge my prepaid number. When i try doing online recharge, it says \"Please enter a valid prepaid number\". when i contact airtel store, they say everything is right from their end and ask me to recharge for Rs.19. but I am unable to recharge..!

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