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Complaint #3716 — Joy Mandal
Filed: 24 Dec 2013 ·
Address: —
Respected Sir,
I bought new LG LED television from M/s Deepak Electronics main road Biswasan, New Delhi – 110061 for rupees 14,900/- vide bill no. 13038 on Dated 13.07.2013. Ironically it had been creating problems within three month of its purchase. I registered my complaint to LG customer care with complaint no. RAN131128089561 on dated 28.11.2013 and then after I have been continuously communicating my problem to several persons of LG India ie (Mr. Manoj Chauhan 9873002382 Area Manager & Mr. Munna Yadav 9582211052 Assistance Engineer) and Shop owner but all went in vain as none of them is helping me in the regards. Mr. Munna Yadav did repair work on 12.12.13 but after 4 days suddenly it stop working. Then again I registered my new complain on 18.12.2013 vide complaint no. RNA13121800600 but there has been deficiency in service and negligence on the part of the LG Company. I have been suffering a lot mentally as well as physically In view of above and in the overall facts and circumstances, it is prayed to the hon’ble Forum may kindly be directed to that the LG India to refund the cost of product as I don’t want these things to be happen again & again.
Yours Truly
Joy Mandal
Mob :- 8587068009
E Mail:- joymandal940@gmail.com