Consumer Redressal

I am provide the Transportation Services From Kolkata,Hind Motor To Badrak,Total Deals Final On 14000(Fourteen Thousand)Without Insurance,Mr.Surath Bal Not Take Insurance Service Our Side,And Agree To Pay Only Fourteen Thousnd,Our Company Rule We Take 80% On loading Point,But He is not there on Loading Point,And Agree To Deposit On My Account.But After The delivery He told me One Goods are damage during the transportation,he deducet the three thousnd + two thousand unloading at destination i am agree for same,he told me balance amount deposit after few hours but we are not received any amount.he not pickup my call and not answering my email,all sms and email are available on proof.Request to kindly help me file a complaint for this matter in your office so that I can get the requested details.