Consumer Redressal

A HTC Desire 500 from R.G Cellular South City Mall Kolkata, India was bought in the name of Accentus Consulting Private Limited , on 4th Oct\'13, the main problem with the phone is that from the 1st day of usage the internet(mobile data) was not running properly and was turning itself off withing seconds as we tried repeatedly to turn it on , as the mobile data continuously showed disconnected after a micro second after turning it on , we called the service provider\'s customer care and was told by them that something may be wrong with the sim so it needs to be changed to a micro sim and the problem will be resolved . So , I went to the store and changed the sim to a micro sim hoping that the problem will be resolved but all in vein as the problem still persisted . As it\'s a Company phone its problematic to get time to repeatedly go to the service center , still we went and they simply said it\'s not the phone\'s fault , it\'s the sim when my service provider said it\'s phone\'s fault .