Consumer Redressal

Sir, I have taken a new connection of Tata Docomo Cdma Postpay. While taking the connection i have told them to activate Rs 299 Data Pack for 6 GB of Data. I have clearly put a tick Mark against my request and sign the form. But 3 days are over. Till now Tata Docomo has not activated the pack. I am using a smartphone for my official purpose and as a result i need constant data service. Since they have not activated any pack my unbilled usage is getting higher. I have send them written email to listen@tatadocomo.com and to their appellate officer. But unfortunately i have not get a call back or email from their side. Moreover i have contacted them several times to 198 and 121 and to their chat support but also my all effort goes in vain. This is my last hope and so i am lodging a complaint here at your website hoping that my problem will be resolved very soon. Thanks Soumik Ghosh Dastidar