Consumer Redressal

I have booked Meru cab on 20-Dec 2010, Evening 5.15 PM for pick up from my home to Yesvantpur Railway station. The reference number is : 235671166. I got a message that Meru cabs will send the driver details and cab details 1/2 hour before departure time. I didnot got any message about cab details, I called at 5PM, they said they will arrange in 20 mnts. I was waited for 20 mnts, I did not get any cab, I fed up with Maru service and hired an Auto to Yesventapur station. On the way to yesvantpur station in Auto, I got a message from MeruCabs and they themselves postponed my reservation to 6:45PM without my consern. but I missed my Train because of Meru cab service and spolied my complete Vacation trip and lost my money around 5000 Rs. I have their message and email with boooking time, and also my cancelled Indian railway Ticket. Please take action aganist Meru cab servicve and compensate to my expenses.