Telecom
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Complaint #3694 — veeran goud
Filed: 22 Dec 2013 ·
Address: HNO 2311 anugraha 2nd floor
Ref; Airtel Account No;1019336760
Airtel Mobile No:9686454731
Dear Sir,
I am Veerana Goud using Airtel mobile no. is. 9686454731 with Airtel Account Number: 1019336760 usually my average bill per month was Rs 550 to 665. I have received bill for the period 17/10 /2013 to 16/11/2013. The total due‘s as per the bill is Rs.13825.0 and showing internet usage of Rs.11768.I have noticed following flaws and discrepancies
1.I was not using GPRS on this airtel number 9686454731 since beginning, as I have other airtel number 9901917689 for GPRS usage. Incidentally I have brought Samsung s4 mobile with single SIM which might be the reason that GPRS got activated and I have not given specific request to activate GPRS.
2.I have not received any call from customer care when my credit limit i.e. Rs1200 exceeded. Further you have charged for internet usage from 19/10 wherein I have brought this mobile on 23.10.13 and by default I have might started using GPRS unknowingly.noproperresponse