Consumer Redressal

At the outset let me introduce myself Sivakumar, a corporate professional residing in Greater Noida holding idea post paid for business communication. Having said, as I own this postpaid since Dec-2008, I was being contracted using this post paid over my entire business circle. While I was rushing to my home town from greater Noida, during the last week of October 2013, I lost my handset with idea post paid SIM. Soon I took help of customer care and got it disconnected to prevent misusing by the culprit. As soon as I returned from Depavali vacation, during second week of November I came to know from customer care that my 5 years old hearing this shocked a lot, with an urge of getting back my connection again and I sought resolution from customer care. They advised to visit idea outlet for filing new applications with necessary documents, photograph and a fee of Rs 300/-. Accordingly all formalities were completed on 1