Consumer Redressal

Dear Sir/Madam Re:Refund of Booking ID: NF2204128767799 I have booked a flight from Mumbai to Kolkata through Make My Trip on 3rd of Oct 2013, then followed by two time rescheduling attempt on 17th Oct 2013. which failed , so finally we cancelled the ticket. I have been consistently escalating the issue of refund since Oct 2013 but they are not refunding one transaction of 1250. I have written them several times and called them N no. of times but no response they always tell me that they have already refunded the amount but it has not been credited in my account as on date i.e. why I have attached both the statement my Bank & Credit Card statement were you can verify that they have only credit two transaction and one transaction of 1250 is due I am forwarding the latest Bank account statement and credit card statement were I have received the money. Transaction details are as following: Payment Made 3rd Oct 2013 Make My Trip :6888 (By Central Bank of India Credit Card) 16