Consumer Goods
Active
Complaint #3642 — deepak kumar
Filed: 19 Dec 2013 ·
Address: Patna
I have purchased 5.1 home theater online from snapdeal.com. But company has provided me wrong product i.e.4.1 home theater. I have requested for change of wrong product. But company has replied that there is no return courier service. Hence you send the product to them with so many clauses.
I have contacted coureir company for returning of same but courier company is charging 2400 for the same. I have informed tthe same to Snapdeal and ia have stated that i am unable to returen the same.
Snapdeal has informed me to wait for 04 days we will arragene for return of the wrong porduct. But till date commpay has not responed.