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Complaint #364 — Sandhya Surendran
Filed: 8 Nov 2012 ·
Address: 239, 3rd Cross, LIG Block, KHB Colony
I had activated a plan to upgrade my internet speed from 2mbps to 8mbps. I received an SMS from Airtel saying that it has been activated with effect from October 31, 2012. I have tried calling them everyday, they put me on hold and then disconnect. Today, I went to their office and they said they cannot help because systems are down. This is unacceptable, as I am being charged for a plan that has not been activated yet.