Consumer Redressal

filed a complaint with samsung around 2.5 months back for a damaged fridge body today ie 18/12/2013 i come to know that samsung company cannot do anything from past 2,5 month nearly each & every day after being back of them they have come to a solution that i can throw such a expensive fridge as a scrap in a years time the leg part of the fridge with the bottom part of the body is broken & the company has no responsiblity for it for 2.5 months the executive were circling between the service center & the company as a consumer i would like to know wht shld be done the company jst has to say \"As per the diagnose report of our technical team your set was found to be non-repairable.\" and its not in warranty . its jst over a year old