Consumer Redressal

I bought Karbonn Titanium S2 (IMEI No. 911311400505342) Mobile from Flipkart.com. The invoice details are as follows: Invoice Date: 07-10-2013, Tax Invoice: DEL20131000065692 I am facing Two major problems in this Hand set: 1. From Last week Its Audio Jack not working 2. From 3-4 days it starts hanging continuously. After switching it ON, it starts hanging and not reached to its desktop display. After hanging it is not switching On or Off. When I approached to your service Centre i.e. Triple Solution, Faridabad, They told me that it costs around Rs.150/- for reinstalling the software for rectifying the hanging problem. And for Audio jack problem it costs around half of the Mobile cost as its whole board need to be replaced. I sent many E-mails to Karbonn Mobile many time to help me in this regard, but I have not received any communication from their end in this regard. I want to replace my defective Mobile or My Money Back. With Regards, Balvinder