Telecom
Active
Complaint #3589 — Vaibhav Shinde
Filed: 15 Dec 2013 ·
Address: c-501\' orchid\' unnathi gardens, pokhran rd.1, shivai nagar, Thane
My reliance prepaid bal. was Rs.58. Suddenly it was reduced to 0. After several calls to customer care problem was no resolved. When I put complaint through gallery I received SMS that no bal. will be restored as only 3 days call records can be tracked. I wasted 3 days on calling customer care after which they stopped that facility also. Please help as amount is not big but it was frustrating to get such treatment. When I called customer care about more than 13 times the only answer I received was pl. Call after 30 minutes as system not showing your records