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Complaint #3584 — Sujit Kumar Ghosh

Filed: 15 Dec 2013  ·  Address: 83, Mitrapara 2nd Lane, Harinavi, Kolkata - 700148
Purchased an Apple\'s ipad 1.5 years ago at Rs. 29000/- approx. 3-months back, Apple pushed for OS upgrade. Upon accepting iOS7.0.2, the battery was draining drastically and finally made the device inoperable totally. The service centre could not do anything but advised me to pay Rs. 15000/- to get a replacement, at a fee of Rs. 1100/-. Checked in the internet and learnt that this is a common phenomenon across globe. I want my device to be made operational by Apple Or give me money back. It is Apple\'s problem or deliberate business generation technique and I should not be penalized.

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