Consumer Redressal

i am a doctor currently working in midnapore medical college & hospital. a week back a vodafone representative SUJATA(8017607653) called me and told about an offer of a postpaid connection for 3g internet. i mentioned to her that i would use it in wifi router to use in ipod touch and if it would be possible. she mentioned it would be no problem. the sim i was given was defective and i got it replaced from vodafone store midnapore. it\'s number is 9830600513. with it there is full network, but when i tried to open my browser it said not connected to internet. i told this to vodafone store representative, they could not understand the problem. i called SUJATA a lot of times and as well spoke to DIBAKAR SAHA but all were useless. they did not give me any complaint number. all of their promises and commitments were all false. DIBAKAR SAHA said a representative will visit me personally but no one came. i visited the south city vodafone store, but it was useless and they behaved very badl