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Complaint #3487 — yash choudhary
Filed: 6 Dec 2013 ·
Address: c/osh. ramchandra jat,house no.2,vakil colony,bhilwara(raj)-311001
Sir, I booked a shawl on rediff.com online shop on dt30/11/13.i have paid demanded amount of Rs.887/- through my debit card at same time. The product code was DL13SHW117 and order no.8805881 was issued to me .the seller m/s little India, 2/593, jawahar nagar , Jaipur(raj)-302004 delivered the booked article in rediff.com envelop which I received on dt 3/12/13.the items they have shipped to me is of very poor quality and differs in color ,design ,specification from the items they have advertised. It is not of the brand they have advertised and of very ordinary quality and is not of the value I have paid. I registered a complaint (no.rediff=013-771-477) immediately to customersupport@rediff-inc.com and mailed all facts with photographs of the shawl. I requested rdiff.com customer support team that i want to refund the items and get back the money I have paid or replace it with genuine one, but company not entertaining my genuine complaint in smack of favoritism to vendor. pls help me.