Consumer Redressal

I purchased Glen chimney + cooktop from Bharat distributors Sec 35 chandigarh on 18th July 2013. And registered my complaint 3 days back with them as the right side burner is not fine. Gas is leaking from that burner plus the gas stands are quite uneven. “Ph: 0172-5078028, 3064028” this was the service number provided to me. When I registered the complaint they mentioned that a service person will visit my place next day but no one came in. I have been calling them since so many days but no one has visited my place till now from glen service center. I have spent more that 16000 rupees on this product and that time I was not aware that the quality of your product is so poor that within in one month it is giving these kind of problems, though I could have preferred sunflame or some other brand. Please Help