Consumer Redressal

Vodafone Issue- I recently purchased a new post paid connection , number bearing 9986848487. The initial deposit of 300/- was made as per the request by the vodafone executive, Bannerghatta Road. After the usage of the number for about a week , my outgoing calls were suspended the reason being the verification was incomplete though the TeleVerification and the face to face verification at the residence was done. Today i.e 2-Dec-2013 I dropped in to the vodafone store to enquire regarding the issue , and i was told to pay 200/- more as the deposit and then they would be activating my mobile number. Hence i made the payment and the number was activated after an hour or so. So for now i have made a payment of 500 rupees as a security deposit. Even after the complete payment as told by your executive , my outgoing and incoming are totally barred. Seriously this is an annoying issue I ve been facing. Very upset with your service. After all this I called up the customer care to find out what was the issue. Again i was told the verification is not complete and hence it is barred. The Customer Executive who spoke to me over the call was arrogant and pretty rude , which any customer would not tolerate this from a customer service agency. Despite of having severe network issue at home , upon having 5 POST PAID connections , we have been facing additional issue this way as i have mentioned above. All and all we are unhappy with your service and the calls with your executives. Alternate Contact Number : 9986203487