Consumer Redressal

I had booked a two way ticket to Bangkok from Calcutta by Air Asia. I had planned a trip for my family commencing on 6th Dec 2013 and return on 12th Dec 2013. My booking id is D6TVYF. Additional details of the flight are as below Departure: FD 2672 on 6th Dec Arrival: FD 2671 on 12th Dec Attachment: Ticket details Due to unstable and volatile political scenario I requested Air Asia Airline to cancel my bookings and make a refund on humanitarian grounds but in spite of my repeated requests, Air Asia did not bother to even attempt to help leave alone making a refund. International news channels like BBC and CNN are also following the recent developments closely and several tourist advisories have warned tourists regarding present situation that things are turning from worse to worst. Due to such an unfortunate circumstance, I had called the Air Asia customer care center and requested them to help me on humanitarian grounds and cancel and refund my tickets. In spite of calling time and