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Complaint #3438 — Anindya Sengupta
Filed: 3 Dec 2013 ·
Address: Bhoomi, 3rd Floor, 42/176, New Ballygunge Road, Kolkata - 39
Please note that I have purchased an air ticket for my daughter Ms. Suyasha Sengupta by Indigo Airlinesfrom Delhi to Kolkata & back. Booking reference number F36CMX.
On November 26, 2013 the date of journey was revised from Dec 7 to Dec 3, an amount of Rs. 3739 was deducted from my credit card ( reference no. 00330756003 dated Nov. 26, Citibank Approval number 515313).
At the time of purchase the Customer care executive mentioned that the payment will be updated shortly as there is some issues & he will email the revised ticket.
After two time consuming follow up till now the ticket showing payment due. My daughter is travelling alone & will have money to pay. I feel both of us are harassed by the ineptness of Indigo Air Lines & this is not acceptable.