Telecom
Active
Complaint #3429 — Mathew
Filed: 2 Dec 2013 ·
Address: c2 regency park 24 hall road blore-5
Dear Sirs,
This is to bring to your notice the wrong billing practice and exploitation of the consumers from established service provider (and rated by economics times as most ethical companies in India)
My number is 9845312802 and moved to Tata Docomo from Airtel and i initiated the number portability process and settled the known outstanding balance and thereby got a no objection so that my connection was enabled by TataDocomo.
Now after 1 month airtel has given a bill for next billing cycle considering the whole month for all the charges like data and roaming etc instead of prorating for the period used.
I have repeatedly disputed the billing and they are still sticking to fixed charges on data and roaming saying it cannot be prorated.
Further they have asked Tata to disconnect my line and was forced to pay the unfair dues to get the line restored.
My humble plea is to bring these highhanded attitude of the established providers like airtel to justice.