Consumer Redressal

Agarwal Transport Packers and Movers Mr. Ratan Agarwal: 7503977775 I had booked the services of this company to transport my two wheeler and office chair from Pune to Bengaluru. The transporter picked up the items from my house in Pune on 26th June 2023 and had assured that they will reach Bengaluru within 4-5 days. It's been a month now and my items have still not reached me. The contact person Mr. Ratan Agarwal has not been answering my calls and when he answers, he always has some vague replies. It seems he does not know what has happened with my items or he does not want to provide me the information. He gave me the contact number of the person, who is supposed to deliver the items to me in Bengaluru. He told me that their truck broke down in Dharwad and they are arranging for some other vehicle to Bengaluru. I do not know whether this info is correct. I have paid INR 8000 to Mr. Ratan Agarwal for the aforementioned transport. My items are valued at approx. 1 lakh.