Consumer Redressal

On 6th Nov 2013, i went to withdraw Cash from Canara Bank ATM - Dahisar (East),near Railway station, however after entering My ATM pin no. the system got hanged. even after pressing cancel, the transaction was not completed, I did not get my cash but a sum amount of Rs.10000/- was deducted from my HDFC Bank account. I lodged a complaint in HDFC Helpline. i was told i will get the money back within Seven days time. However when i called them again after 7days i was told it take another 7days. I then e-mailed HDFC customer care explaining them the same Issue but in vain.After three days i got a mail from HDFC saying the amount of Rs.10000/- from the same Canara Bank ATM. whenever i call HDFC Bank they either disconnect my call or give some lame excuses. I want to file a case against HDFC & Canara Bank in your consumer court.