Consumer Redressal

I had shifted my Vodafone Mobile from the Corporate Account of my earlier employer to my individual account. At the time of shifting I had opted for the Double Value 399 Plan with an additional service of 350 local SMS pack at Rs.35 per month. I never opted for their data plan. However, I found the internet service active on my mobile. On my enquiring with them about the said service being active despite me not opting for the same, I was informed that the same is free for a one month period. However, after my first bill of Rs.443/-, I am shocked to receive a bill of almost Rs.1,415/-, which shows a data usage of more than Rs.700/-. Despite my calling the service provider and asking them to reverse the charges as I had not opted for the data service, I am being informed that I have to bear the said charges. Would request your goodselves, the forum to kindly consider this case as a case of cheating numerous customers who are forced to pay for a service which one doesn\'t opt for.