Consumer Redressal

I had been using credit card of HDFC since October 2012. In the month of February 2013, two overseas fraudulent transactions of INR 46500~ and INR 6000~ were made using my credit card. I immediately reported the same to the Bank and requested them to hold the payment and resolve the issue. The Bank always tried to put on the liabilities to me every time. After a lot of efforts, HDFC reversed INR 6000, but regretted to reverse the huge amount. Bank is always deducting minimum dues from my account automatically. I approached all corners, but still my case is to be resolved. Bank is not at all providing me details related to fraudulent transaction and had always refused my requests. They are always coming up with their formatted reply. Under the circumstances, I find myself only a sufferer. I see a ray of hope with you and would really appreciate if you may help me get my money back from HDFC. I would also request for the procedure to teach HDFC some lesson. Regards