Consumer Redressal

This complaint is against SBI Cards and Payment Services Limited. 1. Reg. SBI Card ending owned by me, SBI Cards has abruptly prevented me from using the card. There is no proper justification given as of date. SBI Cards team is correlating to an issue wherein there is a dispute due to the false information provided by their sales team. As we all know, the credit card sales team operates at various public places and are luring prospects / customers with false information. I had raised several concerns with SBI Cards including the Nodal offers. However, no proper justifiable answers are received as of date. The abrupt stopping of SBI Cards is affecting my CIBIL score and SBI is not taking any proper measures to correct the damage. 2. SBI cards sales team personnel told me that there are no annual charges for one of their cards. On that basis, I agreed to get the card and continue the usage. However, when I got the first statement, I was shocked to see that SBI Cards has charged INR 2999 towards Annual Maintenance Charges. I have made the payment to SBI Cards only towards the amount purchased by me and not the Annual Maintenance Charges. Now, SBI is asking me to pay close to about INR 15000 towards Interest and Late Payment Charges. SBI Cards is looting people this way and all their sales team are big liars. Do not trust them. I am raising this complaint as I do not any other citizen of India to become victim of SBI Cards.