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Complaint #33503 — Rahul Kamra

Filed: 11 Nov 2021  ·  Address: 1292/14 Arjun nagar Rohtak
Hi I had sent my luggage through DHL from Bombay to Rohtak which included the following items: 1. Royal Enfield bike and helmet 2. 3 cartons(as packed in front of me) containing 5-6 medium to small sized bags I was charged a total of 12,900/- including insurance of 1,50,000/- However when I received the items, some of the items were missing and others were damaged. For eg. 1.Bike helmet was missing 2. Gym bag containing shoes and sipper was missing 3. Sandals were missing which was a part of separate bag. 4. There were dents on the bike When I tried contacting them regarding the baggage, they kept saying we will do something and asked me to mail the details as well after repeated calls and messages, but still inspite of more than a month of delivery,I haven't heard anything from them. No signs of complaint redressal or reimbursement. They have even stopped attending calls and messages. Please help me out as to what can be done in this case.

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