Consumer Redressal

Dear Sir/Madam, I am Amulya Kumar Sahoo. I have taken Ortel Internet connection for my hostel for more than six months.Since two months it is not working. We are not getting the service but we have to pay for the fact that we have taken the connection. we are tired of calling the customer care and making complaints.But they have shown absolute callousness towards us. There are more than 20 girls in my hostel and each must have called them fifty times. I don\'t understand if they want my resident to call them everyday.Whenever we call these guys they ask us for 24 hrs and it\'s again repeated over the calls and no action is taken.But they are there in time to get the payment. I want these frauds to be punished and to have my money back. My connection details are Ortel Internet connection membership no-955013, Nayapalli-12, Bhubaneswar,Odisha Thanks & Regards Amulya Kumar Sahoo