Consumer Redressal

Hi, I want to complaint against GREEN RELOCATIONS PACKERS AND MOVERS, No- 2, 2nd Cross, Krishnarajapuram, Bangalore - 560036.Got their reference form Justdial where they have 4.6*.Don't consider Justdial reviews. They are fake reviews. This company is a big fraud and cheat.I've booked their service for transport of my home stuff from Pune to Bangalore on October 2nd, 2021. Today is October 10th and my stuff is still not delivered. I've paid 13000/- as transportation charges.The contact person Sandeep Kumar(8689070964,9108971027) said that I'll receive my stuff on 3th October.I called/messaged him several times and then he said that I'll get it on 4th and then on 5th.Today its been a week and no sign of my stuff. Now he is not even picking my calls or replying to my messages.I'm utterly helpless over what to do next. Kindly help.